At Preetam Rajasthan, we ensure your books and study materials reach you safely and on time. Please read our shipping policy carefully before placing your order.
📦 1. Order Processing
🕓 All confirmed orders are processed within 1–3 business days after successful payment.
📚 You will receive a confirmation message or email once your order has been shipped.
🚫 Orders placed on Sundays or public holidays will be processed on the next working day.
🚀 2. Shipping & Delivery Time
🚚 Delivery usually takes 5–10 business days depending on your location.
🌍 We currently ship across India only.
🕵️ Tracking details will be shared via SMS or email once your order is dispatched.
📬 3. Shipping Charges
💰 Standard shipping charges may apply based on the delivery location and order weight.
🎁 Free shipping may be offered during special promotions or on bulk orders (if applicable).
📦 4. Delays & Exceptions
⏳ Delivery delays may occur due to factors beyond our control (weather, courier delays, etc.).
🏠 Incomplete or incorrect address details can result in delivery failure — please double-check before confirming your order.
📞 If your order hasn’t arrived within the expected timeframe, please contact us with your order ID.
🧾 5. Damaged or Missing Items
📷 If you receive a damaged or incorrect book, inform us within 3 days of delivery with photos or proof.
🔁 We will replace the damaged item or initiate a refund as per our Refund & Cancellation Policy.